Personal Assistant

Company: Global Surplus Solutions
Location: San Bernardino CA 92408
Position: Personal Assistant

Base Pay: $8.00 - $10.00 /Hour
Employee Type: Full-Time
Manages Others: No
Job Type: Admin - Clerical
Education: High School
Experience: At least 1 year(s)
Open Date: 5/21/2010
Close Date: 6/30/2010 or sooner depending if we find a qualified candidate
Contact: Mike Gonzalez
Email: hiring@globalsurplus.org

Administrative Duties:
1. Answer phones promptly
2. Process sales requests for sales force
3. Verify Collections Logs
4. Perform data entry as instructed, file and type client records
5. Market Research
6. Take notes during business meetings for ceo
7. Perform filing and other organizational activities as required or directed.
8. Maintain the office in a clean and orderly manner at all times.

Qualifications:
1. Must abide by the dress code
2. Type 40 WPM
3. Must be able to clearly speak English and Spanish
4. High School Diploma or equivalent
5. Must know Microsoft Office, Word, Excel, and Access.
6. Prefer someone who understands ACT and Quick books.

Requirements MEASURES OF PERFORMANCE

• Dresses appropriately for the job according to outlined Dress Code.
• There are 5 areas that review monthly, which are dress code, on-time, productivity, efficiency, attitude.
• Client files are kept organized according to GSS standards, and information is accurate and updated for any changes.
• Maintain any equipment or area they use in the office in a clean and orderly manner at all times.
• All company operating procedures and protocols are followed.
• All clients are treated with respect and fairness. Communication is effective with clients, office personnel, and sales account managers.
• None to minimal client complaints received regarding the customer service. Complaints regarding service are managed according to policy and in a timely manner.
• Coordination and reporting to the account manager, warehouse personnel and/or management is accurate, timely and appropriate.
• All company policies including but not limited to interaction with fellow employees, clients and other business contacts are followed with no exceptions. Exceptions to this will be recorded in the personnel file of the employee.

DRESS CODE
“Business Traditional”

Female Dress Code

Hosiery: Nylons or pantyhose must be worn at all times.
Dress Shoes: Shoes that have an open toe or open heel are acceptable. The following are examples of inappropriate types of shoes for females: ballet shoes, boots, flip flops, sandals, athletic shoes, industrial work shoes, and bare feet.
Jewelry/ Grooming: Jewelry and cosmetics are allowed and acceptable. Modest and simplicity is to be observed when choosing whats appropriate. Hair and nails are to be kept professional.
Tattoos and Piercing: Tattoos should be full hidden by clothing and should not be conspicuous. Piercing should be removed while in the office, clear place holders are acceptable.
Business Suit/ Dress Suit: A coordinated jacket may accompany a skirt or ankle-length pants.
Business Dress: The dress must have some type of a sleeve and be made up of a dressy/business type material. Sleeveless dresses are can be accompanied by a jacket.
Skirt/Pants/Blouse: Skirts made of dressy/business type material are acceptable. Blouse must have some type of sleeve and must be tucked into skirt or pants. A t-shirt is not acceptable as a blouse. Sleeveless blouses are not appropriate. If a camisole is worn as a blouse, it must be worn with a jacket or suit.

Male Dress Code

Dress shirt, dress pants, necktie: A dress shirt buttons from top to bottom and has a collar. Knit or polo style shirts are inappropriate. Shirts made of denim or chambray or Hawaiian/flower print are inappropriate. Pants must be accompanied by a dress belt, suspenders or braces. Cargo, painter, or carpenter pants are inappropriate. Dress pants must be neat without frays of holes. Pants must sit at the waist and may not drag on the floor. Dress pants should not have more than five pockets. A necktie is mandatory.
Men’s Business Suit: Dress shirt, dress pants, and suit jacket made of the same fabric. A necktie is mandatory. Men’s Sports Coat: Dress shirt, dress pants, and sport coat made of different fabric than pants.
Dress Socks: Athletic socks are inappropriate.
Dress Shoes or dress boots: The following are examples of inappropriate types of shoes: flip-flops, sandals, athletic shoes, boat shoes, industrial work shoes, hiking boots, mules, clogs, work boots, and bare feet.
Jewelry: Jewelry is allowed and acceptable. Modest and simplicity is to be observed when choosing appropriate accessories. Hair and nails are to be kept to a business professional level.
Tattoos and Piercing: Tattoos should be full hidden by clothing and should not be conspicuous. Piercing should be removed while in the office, clear place holders are acceptable.

REQUIREMENTS NOTE: All items listed should be taken to mean the individual already has these skills or has the ability to rapidly acquire them.

EDUCATION REQUIRED:

High School diploma or GED. At least one (1) years experience including, but not limited to, job scheduling, record keeping and customer interaction in a service industry. Strong interpersonal and communications abilities as well as analytical and observational skills which demonstrate and ability to organize, and direct the operations of pickup drivers and to service customers. Ability and knowledge to operate standard office equipment including a computer equipped with Microsoft Office.

The physical requirements are stressful. Body movements consist of walking, turning the head and torso, reaching, grasping, bending and flexing the arms, legs, wrists and fingers. The senses of being able to see and hear and have full power of speech are necessary. The ability to lift file boxes and other items up to 40 lbs. is required. Must be able to communicate verbally and in writing, in English, to interact with customers, and employees, write and read reports and instructions. Fluency in Spanish is desirable.

WORKING CONDITIONS Work will be in temperature controlled office. The Personal Assistant work hours are between 8:00 AM to 5:00 PM, Monday through Friday.